FAQ's
Get all your queries answered hereAccount Activation
If you submitted your form earlier and have not received a response, please check your email (including spam folder). You may also contact our support team for assistance.
Account activation usually takes 24–48 hours after verification. You will receive a confirmation email once it is activated.
Log in to your account, complete all required fields, upload necessary documents, and submit the form for review.
Policy templates are available in your dashboard under the resources or documentation section.
Transactions
Go to the transactions section, select the authorized payment, and click “Capture”.
Refund charges may apply depending on the payment method. Please check our pricing policy for details.
It shows all payments including successful, pending, and failed transactions with detailed information.
Select the transaction and click “Refund” in your dashboard, then follow the instructions.
Dashboard Overview
The dashboard is your main control panel to manage account activity, transactions, and settings.
Use the navigation menu to access different sections like transactions, reports, and settings.
Settlements
Settlements are transfers of funds from processed transactions into your bank account.
Account Configuration
Webhooks send real-time updates between systems when events occur.
International Payments
You can update your GSTIN in account settings and save the changes.
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